Urban Self Storage warehouse in Bengaluru with a branded pickup truck outside
Customer Information Guide

How Storage Works at Urban Self Storage

Your Belongings. Our Responsibility.

Urban Self Storage (formerly Storagians) offers safe, hassle-free storage for household, personal and business goods in Bengaluru. Our team picks up your belongings from your doorstep, packs them, records every item in an inventory and stores them in our secure warehouse, so you can retrieve what you need, whenever you need it.

Pickup & Packing

Quality packing materials for every item

Sofa wrapped for storage beside corrugated roll, bubble sheet, wrapping roll, carton boxes and tape
Quality packing materials for every item
Furniture and boxes neatly wrapped and ready for storage
Furniture and boxes, neatly wrapped and ready for storage
Packing materials:Corrugated RollBubble SheetWrapping RollCarton BoxesTransparent Tape

Pickup & Packing

  • Pickup charges include transportation, labour and packing material costs.
  • Every item is counted and recorded in the inventory.
  • If items are already packed, packing material charges will be excluded.
  • Additional items may change pickup charges and monthly rental.
  • Pickup charges must be paid at the time of pickup.

Packing & Inventory Process

  • Inventory and photographs of packed goods will be shared within 1–2 days after packing.
  • The finance team will share the applicable invoice.

Complete transparency: every item is counted, recorded and photographed, so you always know exactly what we are storing for you.

Our Warehouse & Facilities

A secure, organised warehouse in Bengaluru

Urban Self Storage warehouse entrance with direct vehicle access
Our warehouse, with direct vehicle access for pickups and deliveries

Warehouse Facilities

  • CCTV Surveillance
  • Digital Lock / Access Control
  • Pest Control

Insurance Included

Insurance is included in the rental, subject to the goods and insurer's terms and conditions.

Racked storage aisle inside the Urban Self Storage warehousePalletised, wrapped goods stored inside the warehouse
Inside our warehouse: racked and palletised storage
Self Storage Units

Individual lockable units

Width
4 ft
Depth
6 ft
Height
7 ft

Each unit is labelled with your name and customer ID.

Row of orange lockable self storage units labelled with customer detailsOpen storage unit showing 4 ft width, 6 ft depth and 7 ft height
Storage Terms at a Glance

Clear terms, no surprises

Storage & Payment

  • Rental starts from the date goods are stored in our warehouse.
  • Monthly rental must be paid within 7 days from the invoice date.
  • GST of 18% is applicable on monthly rental.
  • Last month's rental will be calculated on a prorated basis, wherever applicable.

Partial Retrieval & Additional Storage

  • Customers can retrieve any number of items whenever required.
  • Additional transportation and labour charges apply for partial delivery.
  • Existing customers can add more items at any time.
  • Additional pickup charges and rental will apply for added items.

Full Delivery

  • Delivery charges are not included in the quotation.
  • Charges depend on the delivery location, item volume and labour requirements.

General Terms

  • Quotation validity: 15 days from the date of issue.
  • Prohibited Goods: Hazardous, illegal, perishable and restricted goods are not accepted.
  • Final charges may vary based on actual inventory and volume.

Prefer a printable copy? Download the full customer guide.

Download PDF
How It Works

Four simple steps from pickup to retrieval

  1. 1

    Pickup & Packing

    We collect and pack your goods at your doorstep

  2. 2

    Inventory & Photos

    Shared with you within 1–2 days after packing

  3. 3

    Secure Storage

    Rental starts from the date goods are stored

  4. 4

    Retrieve Anytime

    Take back any number of items whenever required

Secure, well-lit self storage facility with private storage units in Bengaluru

Ready to create more space?

Share your item list with us for a quotation, or book your pickup today. Your Belongings. Our Responsibility.

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